Why am I being charged minimum £12.95 after I decided not to proceed with my repair?
Repairs by Post offer a cost-effective repair postal service.
However, although we offer a free-post service for sending in watches and a free evaluation service — Under our terms and conditions, we do make a minimum £12.95 charge to help cover our handling, insured postage and packing fees for the safe return of items.
The minimum £12.95 diagnostic fee when:
- You decline to proceed with our estimate.
- Your watch parts are no longer available.
- We are unable to complete your repair.
A copy of our terms and conditions is linked below:
https://www.repairsbypost.com/information/repairs-by-post-terms-of-business
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Why am I being charged £12.95 after I decided not to proceed with my repair?
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