How it works
The faster, less-expensive way to repair your watch. From your home, office or on the go. We make it dead easy to get first class watch repairs — if you need help contact our team for help.
STEP 1
Open a watch repair request
Open a watch repair request, define your repair upload photo's to our UK service center. Our expert team will examine your repair request. If we can carry out the repair, service, we notify you the same day with FREE shipping instructions.
STEP 2
FREEPOST / TRACK
Send your watch using our FREE secure Royal Mail Tracked and Return or Special Delivery service. Receive an automatic update when your watch arrives at our service center.
STEP 3
Diagnostic examination
Before any watch repair, service or overhaul is performed, a diagnostic examination is carried out to provide a detailed itemized estimate — which is digitally sent to you for your approval.
(If you reject our assessment your watch will be returned for a charge of £12.95 by the same insured tracked service subject to T&C's).
STEP 4
Easy online payment
Once you accept our estimate, our accredited watchmaker will carry out any repairs, maintenance, or service to exacting standards of the manufacturer — You will receive timely automatic updates by email. We issue you with a digital invoice you can pay online before your watch is returned.
STEP 5
RECEIVE YOUR WATCH
Your watch undergoes quality control checks before it is returned safely using our insured parcel service. You will be notified the moment your watch leaves our service center.
That sounds pretty simple, right... Ready to get started?
Did we mention all our repairs come with a minimum 12-month guarantee.
*No credit card required. Open a repair ticket for a free no-obligation watch assessment,
or talk to a watch repair expert 0800 121 6030 ( 9am-5pm GMT Mon-Fri. )
Popular FAQ's
Still not convinced? Here's what our customers say.
"I could not recommend this service more. The team were amazing. I was told everything upfront and it was all laid out so clearly that I could not fault the service. Nothing was done until I was happy with and the price it was outstanding."
"Excellent service. Very professional at a competitive price and handled securely from door to door."
"Cracked the glass on my watch a week after having it! Sent to Repairs by Post, everything was dealt with via email, which was very convenient and much easier than needing to go backwards and forwards to a high street jeweller, especially as they would probably need to post it off for repair themselves anyway"
Did we convince you? We knew you’d see sense.
The faster, less-expensive way to repair any watch. From your home, office or on the go.
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