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Why have I been asked to provide my watch serial number?

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When you submit a repair ticket, we may ask you for your watch serial number. We use this information in the following ways:

To:

  1. Authenticate the authenticity of your watch.
  2. Identify the model and year of your watch to help us accurately price parts.
  3. Identify the model and year of your watch so that we can check parts availability.

The faster, less-expensive way to repair any watch. From your home, office or on the go.

The UK's #1 watch repair website at your fingers.

Open a watch repair request, define your repair - upload photo's to our UK service center. Our expert team will examine your repair request. If your repair is accepted, we notify you the same day with FREE shipping instructions. Still not convinced? Read on.

Did we convince you? We knew you’d see sense.

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