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Who are we.

Discover online watch repairs with Repairs by post.

At Repairs by post, we believe your watch is one of the few personal possessions that tracks your life's journey second by second. The day you got a promotion, the day you were married, the day your first child was born. Your watch stays in time while keeping you in-time with those life-changing moments.

We think that's pretty special. It's one of the reasons we take pride with every watch that arrives at our repair centre.

We see a better way to carry out watch repairs. A more straightforward, transparent approach that does not under-cut on quality or over-charge on price. We are obsessively passionate about it, and our mission is to help customers achieve it.

Citizen watch repaired by Repairs by post

So here is our story, so far...

Repairs by post is a family run business. The routes of which trace way back to the 1960s. A time when photos were black and white, the Beatles started pop music, and Marilyn Monroe was, well, sort of an Instagram pinup.

Alan & Linda Goldstone started their first retail outlet in the fashion business, establishing a small chain of stores in the Manchester area. By the late 1980s, their son Jonathan Goldstone had taken a keen interest in the retail business. In 1995 Jonathan opened his first watch repair shop.

By the turn of the millennium, the business had grown to two locations. But Jonathan (Our MD) had his sights set on expanding his repair business further a-field.

In 2012 Jonathan launched his repairs by post service to watch owners across the UK, and opened the repairsbypost.com website with a simple mission:

Whether it's a Rolex or a Seiko send your watch direct using our Freepost shipping label, we'll get it repaired, return it to you with a 12-month minimum guarantee, and a service no-one can match.

By 2016 the company had serviced almost 30,000 watch repairs online.

Today

Today repairsbypost.com is recognised as one of the UK's leading online watch repair centres, servicing thousands or watch repairs for hundreds of popular watch brands, and holding the spotlight on google places and trust-pilot as one of the "go-to" sites for watch repairs and 5-star customer support.

Our watch repair guarantee

We provide a peace-of-mind minimum 12-month Guarantee against any work we carry out. Should any repairs, service or parts we supply become defective or considered poor quality. You can return your watch to our repair centre, and we will rectify and fix the problem and cover the postage free of charge.

Our brands

We love watches. Last time we compiled a list, our service centre had repaired more than 500 different brands of watches. There are some favorites. We recently compiled a list of our Top 25 most popular watch repair brands. We also have an alphabetical list of brands we repair.

The legal bit

Company: EWRC Ltd
Address: Suite D, Unit 10, Century Park, Caspian Road, Altrincham WA14 5HH. UK.
Phone: +44 161 293 6000
Email: [email protected]
Company registration number: 03894242
Contact: Jonathan Goldstone
Vat number: 811753641GB.

People are talking about our repair service

1.2K + reviews on Trustpilot and Google Places.
Jim Anderson

From initial email contact through to completion I found their service to be nothing short of first class and the cost of repair was a pleasant surprise. I would use the company again and would wholeheartedly recommend them to others.

Spitfire Furniture

What can I say. These guys do exactly what it says on the tin! The entire process is so simple, it's hard to believe. Communication is excellent and the quality of packaging was very impressive.

Jack Corden

Excellent service. Repaired a watch of sentimental value to me that others had told me couldn't be repaired. Quicker and cheaper than I expected too. Will go to them anytime I have an issue with my watch.

Neil Chapman-Blench

I highly recommend this company for watch repairs. I sent three watches to them and the service, communication and speed was brilliant. I am sending them today a further four watches to repair. At last I have found a great online repair company.

Isabelle Yates

After having had my watch refused for repair by a few jewellers, I found Repairs By Post on the internet. This is one of my best searches. I explained what I wanted, got a reply quickly, sent the watch, got a quote and a few weeks later, I got my watch back.

Iain Shaw

My Rolex was returned looking and performing like new after the seals on the watch had gone and water got inside the case. All this for a fraction of the price of having to buy a replacement.

Kyle Norris

Everything about this company is professional and they are experts in all watch repairs. Initial emails were clear and all instructions were easy to follow. I am planning on sending another watch to be repaired in the New Year.

Imogen Nairn

A really excellent service that I wholly recommend. All my watches will be going here from now on.

Sid Reddy

Very convenient process. Trustworthy as to what work is actually necessary. I will definitely use again for maintenance/repair of my watch collection.

Tim Wylde

Great service! Well informed from the moment I posted my watch and kept me updated and answered any questions I had emailed to them! 1st class!

Ian Jefferies

Repairs by post did an excellent job servicing my 15 year old Tag Heuer Carrera, it now keeps perfect time, they even polished the case and bracelet, looks as it did when I bought it, very happy.

Keith Aitken

An excellent service throughout. Very efficient resulting in a quick return of my watch in immaculate condition. Thoroughly recommend to anyone with a defective watch..