Watch Service

WATCH SERVICE AND REPAIR PROCESS

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Many people ask what happens during a complete watch service, Here we have set out a guide to the steps taken ensure your watch is in perfect condition are described below.

You can now book your watch in online for a service or a repair

You can track the progress of your watch service or watch repair in your account.

After a service, it is important to wind your manually before wearing it for the first time. To do this, unscrew or pull out the crown to the winding position and oscillate about 20-30 times to charge the spring to it maximum.

Contact us today for all your watch repair and watch service needs. We love to hear from our customers and ensure each watch is looked at with care and precision. No matter how small or big the job, our passion for horology means we take care of each timepiece with a great deal of care. We have the skills, expertise and experience to help.

THE STEPS OF A COMPLETE SERVICE

A full watch service restores the functioning and the esthetic aspect of your watch.  Your watch is dismantled, parts checked and  commencement of the replacement of worn components.

STEP 1.

Watch dismantled.

Your strap or bracelet are detached from the watch, and movement removed.

Cartier Santos disassembled
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STEP 2.

Movement disassembly

Your movement is taken apart and each component is thoroughly cleaned in an ultrasonic bath

STEP 3.

Replacing of worn components.

Components are meticulously examined. Worn components are replaced.

mechanical watch
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Step 04

Lubrication of the movement and assembly.

Our watchmakers lubricate your movement using the highest grade lubricants ,carefully lubricated to minimise friction and prevent wear. This guarantees the long lasting running of the movement.

STEP 5.

Movement Calibrations

The rate of your movement is adjusted and its operational parameters checked.To ensure timekeeping precision,our watchmakers meticulously adjusts the balance wheel and electronically tests its timing accuracy.

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Omega mechanical watch

STEP 6.

Reassembling you  watch

Your movement and watch are reassembled  water resistance checked , your watch aesthetically cleaned and polished if it is a chosen option or included in your service.