Omega Watch Repair FAQ

There is lots of information about Omega watches online, however, you may be struggling to find the information you require about Omega watch repair. If you are the owner of a luxury watch then you will know how important it is to keep that time piece in full health.

Our specialist Omega watch repair team at Repairs By Post can take a look at any type of Omega watch for you and can help you to look after a timepiece from one of the most popular brands on the market.

In the past, we have worked on vintage timepieces from Omega such as the vintage Omega Speedmaster or De Ville wristwatch to more modern watched from the Globemaster collection.

WHO ARE REPAIRS BY POST

Repairs By Post are now a leading watch repair brand. With over 30 years of service in the industry, we are your go-to company when it comes to Omega watch repairs. We are proud members of the British Horological Society as well as the British Watch and Clockmaker’s Guild.

All Omega watch repairs carry a minimum of 12 months guarantee, giving you peace of mind that your watch repair is in the best hands.

Omega is a brand which must be handled with complete care. Unlike other watch repair brands, we have handled thousands of Omega watches over the years, fixing timepieces as delicate as the Moonwatch and the Seamaster.

HOW LONG SHOULD MY OMEGA WATCH WORK?

Every model is different, however, Omega watches are constructed so cleverly that they are built to last a lifetime. If you look after you Omega watch, it can even be passed down generations lasting multiple lifetimes.

If you plan on keeping your Omega watch as a family heirloom, then it must be treated like any other antique would. A watch needs regular servicing to ensure its performance continues. An Omega service will restore your watch to its original working order using our state of the art equipment to make sure your watch is serviced to the highest degree and we offer Omega replacement parts.

Think of your Omega watch as an investment. As luxury watches built on precision and high-quality components, and a great way to keep your watch precise is to maintain the health of the components.

HOW CAN I FIND MORE INFORMATION ON MY OMEGA WATCH?

Would you like to find out more about your Omega watch, as we fix hundreds of different watches, it would be impossible for us to post every single bit of information about every brand.

It is common for watch enthusiasts to have questions about the history of their Omega watch. That is why the brand has created a special service for individuals who would like to know more about the production history of their Omega products.

The Omega Archive link gives Omega watch owners of timepieces made before 2000 to place an order online for an Extract of the Archives relevant to their watch.  You can more information about this on the official Omega website. We also have more information on Omega serial numbers.

WE CAN FIX ANY OMEGA WATCH

At Repairs By Post, we love to be changed and over the year we have handled low-high value Omega watches. Due to the experience we have, our team can perform a variety of services at our watch repair workshop.

From changing the bezels of your watch to supplying new click springs, get in touch with us today about your Omega watch repair. At Repairs, By Post, we can help you to retain or fit new crucial watch parts such as hands, dials, and links. Remember if you have noticed that something is wrong with your watch, but you are not sure what, it is advised that you contact a watch repair expert that has experience working with Omega designs.

CAN I ADJUST MY OMEGA WATCH?

You can make adjustments to your Omega wristwatch on your own as it was designed to give you years of exceptional timekeeping performance. If you have some questions about how to make small adjustments to your Omega watch, the brand has uploaded a number of videos on their website.

The Omega Video manuals will provide the exact information you need to understand the function of your Omega watch and will allow you to make any small, necessary adjustments.

GETTING STARTED WITH AN OMEGA REPAIR

Send your watch to us with free and secure postage, it’s as easy as that! If you plan on sending your Omega watch to us then make sure you are e registered with us. This will only take five minutes of your time and we will send you details of how to send your item(s) to us using Royal Mail Tracked and Return Service or Special Delivery, ensuring your item is safe and secure.

Once the repair or service is underway, we will update you. Your online account gives you access to see what stage of repair your item is at. Meanwhile, we will repair your watch, returning it to you at the address of your choice, whether that be your home or office.

HOW DO I KEEP MY OMEGA WATCH IN THE BEST CONDITION?

You should service your Omega watch every 4-5 years, though this may vary depending on the amount of wear the watch undergoes. Our master watch repairs will dedicate their time to looking into every aspect of your Omega watch during its maintenance service.

HOW LONG DO OMEGA WATCHES TAKE TO REPAIR?

This is a question that we are often asked and it could take a matter of weeks. Many of our customers send their timepieces to us for Omega watch servicing, as they know their watch will be cared for in the most sophisticated way. Every Omega watch which is sent to us will undergo a thorough check by a member of our horologist team.

  • First of all, we will inspect all of components and mechanisms of your watch, replacing any parts only if necessary.
  • Your Omega watch will be cleaned and lubricated
  • We will then adjust the movement and refit the dial
  • Our team will then clean and polish the exterior elements of your watch
  • Once your watch has been reassembled, it will undergo 24 hours of bench testing to ensure that it is in full working order.

For certain Omega, timepieces servicing requires specific aptitude. A number of Omega watches are extremely innovative, for example, the Omega Co-Axial escapement. If you would like to speak to a member of our team about Omega Servicing, chat to us via live chat or visit the Omega Watch Repair page.

HOW DO I KEEP MY OMEGA WATCH IN THE BEST CONDITION?

You should service your Omega watch every 4-5 years, though this may vary depending on the amount of wear the watch undergoes. Our master watch repairs will dedicate their time to looking into every aspect of your Omega watch during its maintenance service.

DOES OMEGA DELIVER SPARE PARTS DIRECTLY TO CUSTOMERS?

The answer to this question is no. Omega does not send parts directly to customers for technical and quality reasons. The inner workings of an Omega timepieces are extremely complex and just like any other precision instrument, watches need regular maintenance from a watch specialist to ensure they are functioning as they should. Having your Omega watch looked over by a professional every few years means that the mechanism of your watch will continue to work in years to come.

If your watch needs a part replaces, contact us today. We would be happy to speak to you over live chat and you can even leave us details about your return via a contact form. We can then get in touch with you at a time that suits. We accept watch repair enquiries 24 hours a day.

Our watch repair team are extremely passionate about watches and we love to hear from our customers. We are confident there is no watch repair we can’t assist you with.

CHOOSING REPAIRS BY POST

Your Omega watch will be in the best of hands at Repairs By Post and If you’re concerned about a specific issue, then we would be happy to take a look at your Omega watch restoration.

The Repairs By Post team have decades of knowledge about watch anatomy, therefore, your watch will only be touched by someone who has experience in working with Omega bezels, Omega straps, Omega cases and Omega mechanisms. At Repairs by post, we do everything with precision and the great thing about choosing somebody who understands the unique needs of your Omega watch is that it will return to your working to the best of its ability.

DO WE OFFER A PRICE GUARANTEE?

We treat our customers fairly and that is why we are unbeaten on price. At Repairs by Post, our Omega repair prices are competitive. We will match or beat any written quotation.