Engagement Ring 

Have you recently gotten engaged, congratulations for The Repairs By Post team! If your ring isn’t 100% secure on your finger, we would be happy to take a look at it. Our engagement ring experts can work with the type any type metal, no matter what pattern or design.

We have been repairing and altering engagement rings for many years and we would be happy to answer any questions you may have about the type of metals and gemstones which we use.


In order to keep it looking the best it can, engagement rings should be given tender loving care. It is advised by ring experts that you should regularly check your jewellery for signs of damage or wear and tear. If you do happen to find any, we suggest that you get it fixed as soon as possible.


Diamonds are a girl’s best friend and by maintaining it, it will continue to sparkle for many, many years. If you have multiple diamond rings, for example an eternity ring, then it is suggested that you store them separately, as one diamond can scratch another.

The most important thing is to gently clean your diamond ring with a mild cleaning solution. Once you have done that, make sure that you rinse it thoroughly with water and dry with a soft cloth.

We would also suggest that you do not wear your diamond when doing rough work. Your diamond ring may be durable, however, there is a possibility that it could chipped by a hard knock. Find out more about diamond ring repair here.


It is common knowledge that to keep your silver engagement ring looking great, you should wear it as often as you can. If you do need to remove your engagement ring for cleaning or work, keep it safe in a soft pouch. This will prevent scratches.

The secret to maintaining shine in silver and gold jewellery is to avoid contact with perfume, hairspray and domestic cleaning products when you are wearing it. Jewellery experts also recommend that if your silver comes into contact with water, you should dry it immediately to avoid any lasting stains.


Did you know that Platinum is a Noble metal? Most platinum rings are made up of pure platinum, however, other elements can be added to improve designs and appearance. All of these tiny details are what makes final product so special.

Platinum, just like other precious metals scratches and dents if it contracts with harder elements. Ring specialists recommended that platinum rings are not worn when you are lifting or cleaning, playing sports or during any other activity where your ring is exposed to hard surfaces.

Keep in mind if your platinum engagement ring is scratched and dented, none of the rings volume is lost. Daily wear may leave an impression on the surface of your platinum ring after a few years, however, your ring will create a natural patina over the outer surface that will not impair the quality of your jewellery.


The classic. The beauty of gold is that you can enjoy it now and in years to come. Taking care of your gold ring is well worth the investment and if you polish it regularly with a soft cloth, you will bring out its vibrant shine. We would suggest that you store your gold jewellery separately. This will help you to avoid discolouration from other metal types.

Chlorinated water can attack the surface of gold; therefore, you should try to avoid exposing your ring to these conditions.  We would suggest that you remove your jewellery when you go swimming.


As the majority of white gold rings are enhanced with rhodium plating, it allows them to give off the appearance of a highly reflective white surface. This is one of the major advantages of a white gold engagement ring, however, over time, the brightness of the rings may begin to fade.

At Repairs By Post we offer a service where we will re-rhodium plate any white gold jewellery. For more information about this, chat to us now on live chat.


Not all engagement rings are made with diamonds. Ruby, sapphire, topaz or amethyst are all precious gemstones. If you have recently been given an engagement ring which features one of these gemstones jewellery store it in a soft pouch or lined jewellery box.

If you are wondering how to clean it, simply wipe the stones with a soft cloth. You must be very particular when it comes to cleaning engagement rings as some gemstones should not come into contact with soap, water and liquid cleaners.

As previously mentioned for other types of engagement rings, you should avoid harsh chemicals, chlorine and detergents when wearing this type of jewellery. This type of product can cause erosion and colour dullness. Find out more about this on our jewellery repair page.


Pearls are extremely traditional and they are very delicate gems. Pearls are popular as engagement rings as they are organic and one of a kind.  Pearls fall under the category of soft stones and as they have a low resistance to both heat and chemicals.

The appearance of a pearl can be altered if it has direct contact with perfume. The best way to clean a pearl ring is to wipe it with a dry or damp soft cloth.

We would advise that you store your pearl jewellery in the box that it came in. This means that it will not come into contact with other pieces of jewellery and it will not get scratched by other jewellery metals or stones.


Begin your repair today with Repairs By Post. Having your watch or jewellery repaired has just got easier as we offer repairs by post.

Simply post your item to us and our experts will repair it and then return it to you once completed.

  • Post us your ring for a full assessment
  • Our experts will repair your watch or jewellery and return it back to you as quickly as possible
  • With our price guarantee, you know that you are getting specialist services at an affordable price

“This is the second time I have had repairs by these guys and I cannot praise them enough. Excellent service and kept up to date with repair. Highly recommended .”



Engagement rings are incredibly special to us. As they are delicate creations, we take the time to perfect all of the intricate details on the band and setting. The services we offer for engagement rings include:

  • Diamond and gemstone resetting and replacement
  • Repairs and replacements to catches, shanks, settings and clasps
  • Re-rhodium plating on any white gold jewellery
  • Rings re-sizing


We are sent diamond rings from customers across the UK, due to the care, security and quality service which we offer. By sending us your diamond ring, you are sending it to one of the most experienced jewellery repairers you will be able to find online.

In some cases, damage to jewels is fairly minor. If your ring has light scratches or small chips, this is something that we can definitely look at. If the stone has been removed from the ring, we also provide engagement ring setting services.

“An impeccable service from start to finish. They go above and beyond to help advise you, get the item to them, to keep you updated on the repair and then to get it back to you. A very personal and professional approach. Highly recommended. Many thanks.”

Mr & Mrs Docherty


We are often sent rings with missing stones, as the setting of an engagement ring is the most frequently damaged part. Some engagement rings are prone to twisting, warping, or shifting which means that the stones can loosen over time.

At Repairs By Post we can reposition a ring to provide a secure fit, but in other cases, it may need to replace the setting of an engagement ring entirely. Our expert ring repairers will install thicker prongs or a more durable metal such as platinum.

Believe it or not, the more intricate the setting of your ring is, the more prone it is to damage. If you are the owner of an Antique engagement ring, this may have damaged settings or missing stones because of the difference in craftsmanship and metal durability when compared to modern rings. If your antique engagement ring needs to be repaired, we would be more than happy to take a look at it.


If your engagement ring requires resizing, we would be happy to help. Whether your engagement ring is new or old, we can help you create the ring that is the perfect fit. It is important that you have your ring looked at as soon as possible and avoid wearing it if it does not fit appropriately. A loose ring is more easily lost and a tight ring becomes uncomfortable.


We have decades of experience when it comes to rind repairs and we would suggest that you do not attempt to do any ring repairs yourself. At our workshop, we have the proper tools and expertise, which means your ring will be sent back to you looking as good as new. By completing a ring repair yourself you can inadvertently cause more damage to your ring.

It is understandable that a broken ring or damage to your jewellery can cause you stress, however, repairing your engagement ring does not need to be intimidating. By sending your engagement ring to us and clarifying your wants and needs, your engagement ring can easily be restored to its former brilliance.

“Fast, efficient service. Wouldn’t hesitate to use them again or recommend them. Other jewellers wouldn’t resize my diamond full eternity ring, but not a problem for repairs by post. My rings were resized and cleaned. They looked amazing!”



You can send your engagement ring to us using Royal Mail Tracked and Return Service or Special Delivery, your item is safe and secure. There are various ways you can send us your items, depending on the value of your item and what is easiest for you. Our repair prices are competitive. We will match or beat any written quotation.You will be able to see on your account what stage your item is at.


Using Royal Mail Tracked and Return Service or Special Delivery, your item is safe and secure.


Our repair prices are competitive. We will match or beat any written quotation.*


You will be able to see on your account what stage your item is at.