Baume & Mercier Watch Repairs and Services


At Repairs By Post we appreciate that our customers may not have the time to visit a professional watch repair centre in person. If you are looking for an online alternative, our postal service is a wonderful choice. Repairs by Post provide a unique watch repair service, which will have your timepiece back up and running in no time at all.

Looking for a company that provides high standard Baume & Mercier watch repair? At Repairs By Post, we would love to have a look at your Baume & Mercier timepiece and we will deliver it back to you fixed and in the best condition, it’s been in years.

With years of experience in the watchmaking industry, Baume & Mercier have moved with technology to create watches that will appeal to timepiece collectors for generations to come. The brand was founded by two brothers, Louis-Victor and Célestin Baume.

The firm was established in 1830 and is now one of the oldest watch retailers in Switzerland. At Repairs By Post, we have been inspired by the brand’s motto:

“Accept only perfection; only manufacture watches of the highest quality”.

Baume & Mercier watches have been made in Switzerland since the beginning of the brand and have been accredited with numerous awards at various international exhibitions. In 1919, the firm was awarded the famous “Poinçon de Genève” which is a token of exceptional craftsmanship and quality and still to this day the brand withholds true professionalism.

This very special watch brand continues to offer their customers watches that are worthy of celebrating. Baume & Mercier have sculpted watchmaking tradition with a history that goes back over 180 years. If you are the owner of a Baume & Mercier watch it is important that you keep your piece of timepiece history in the best shape with watch servicing.


Baume & Mercier watches are made at their official watch workshops, located in Les Brenets. The brand has kept close to their origins in the heart of the Swiss Jura mountains, where they built the foundations of an international brand. It is in the Baume & Mercier Watch Workshops, that their team crafts the highest quality of mechanical watches.

Baume & Mercier use a traditional method of watch production which in French is known as “établissage”. The brand has adjusted over the years and in its modern form, this method makes it possible to focus the expertise of their finest collaborators, while at the maintaining internal control of all key operations that ensure a very high degree of flexibility.

Like other luxury watch brands works in close collaboration with acknowledged partners and watchmaking experts which allow them to stay at the very top of watch innovation and design.


Louis-Victor created watches that were built to last a lifetime and was one of the first watch inventors to create pieces for both genders. His interest was inspired when he made his daughter Mélina a gold pocket-watch in 1869. This decision inspired the brand to create new innovative designs for both sexes during the period 1920-1940, techniques that are still used on ladies’ watchmaking collections today. At repairs by post, we provide male and female

Do you have a Baume & Mercier piece that you would like to send away for watch servicing? Contact us today for more information about our postal repair service.


If you look after your Baume & Mercier watch it will be valuable to you for a lifetime. Like most pieces of jewellery, it is important to send them away for maintenance and repair.  At Repairs By Post we have years of experience fixing Baume & Mercier watches and have learned from the mistakes of others. Here is a list of things to avoid when wearing a Baume & Mercier watch.


Baume & Mercier watches should not be exposed to extreme temperatures (above 60ºC/140ºF, or below 0ºC/32ºF). Extreme temperatures could damage the watches structure and may reduce the service life of the battery and affect the liquidity the watches lubricants. Both Baume & Mercier mechanical and quartz watches are delicate to severe changes in temperature, therefore, it is advised to avoid them as much as possible.


Baume & Mercier have suggested that whilst wearing their brand’s watch, users should remove them when playing sports. Accidents can happen at any time and this will reduce the chance of your timepiece needing to be sent away for watch repair.

It is recommended that a Baume & Mercier watch is removed during sports activities such as tennis, golf or mountain biking, as this will protect it from vibrations that could damage the watches internal movement.


Remove you Baume & Mercier watch before touching any chemical products. Chemical products can damage fine jewellery which leaves many owners devastated.  Direct contact solvents and industrial/domestic detergents are not recommended. Like many pieces of jewellery avoid spraying cosmetics and perfumes around your timepiece – not only could this tarnish the metal but it could potentially damage the watch’s seals.


Water resistant models should have their seals checked every 2 years. If you wear your watch while bathing, then this should be done annually to ensure it maintains its water resistance.

It is important that you check the water-resistance of your watch as it protects the movement from dirt, moisture and from any deterioration when immersed in water.  Baume and Mercier recommend that you have your watch serviced as like any watch the seals may be prone to wear and tear. Baume and Mercier recommend a water-resistance around every 12 months.

When your Baume & Mercier watch is submerged in water, do NOT pull out the winding crown or press the push buttons to change the date or start the chronograph. This movement could allow water to enter the case of the watch and could damage it.

If condensation starts to form it is advised that you contact as watch repair service to remove the condensation and renew the water-resistance of the watch.


If you would like your Baume & Mercier piece to stand the test of time it must be handled with some care and attention. Keep your watch’s original gleam, by sending it to Repairs By Post for regular maintenance. If your Baume & Mercier watch is water-resistant, it is advised that it is cleaned it with a soft dry cloth to preserve it from wear and tear. The metal bracelet and can also be gently cleaned with a dry brush which will eliminate dust that may arise on the timepiece.

Baume & Mercier watches are crafted with the resistance to withstand splashes of water. If your timepiece is immersed in sea water, in that case, it should be rinsed with a soft cloth soaked in tepid fresh water (making sure the crown is screwed down or pushed in) as this will release any salt deposits that may aggravate your skin.


  • Free and Secure Postage – your items are safe with us! Send your items using Royal Mail Tracked and Return Service or Special Delivery.
  • Track Your Repair – As part of our service you can track your watch repair in the account section of our website.
  • We repair – With our watch service there is no need for collection, once repaired; we return your watch or jewellery to you.
  • Unbeatable Prices – We pride ourselves on our customer quality and care. We will match or beat any written quotation.


We would be more than happy to chat about your watch repair, a member of our customer service team can advise you on the best options for your Baume & Mercier watch. With years of experience in the watch repair industry, there isn’t a question that we won’t have stumbled across and whatever it is we would be happy will try and answer it!

A piece like a Baume & Mercier timepiece, like another special jewellery, is very precious and we understand the frustration a broken timepiece owner will go through. Before making any decisions we will aim to send you our guide to prices, however, the extent of the damage may only be able to be seen first-hand. Contact us for more information.


Are you considering buying and timepiece or having one fixed and would you like to know more about the history of your Baume & Mercier Watch? As a pioneer in the vintage watch industry, we were delighted to look into this famous brand’s long and interesting past.


With a rich history in watch design, Baume & Mercier’s story began in 1830 with the founding of a family business. Louis-Victor and Célestin Baume launched their “Comptoir Horloger”, otherwise known as a watch dealership, in Les Bois.

Quickly, Baume & Mercier developed an excellent reputation within the industry by creating outstanding models with innovative design.


The brand was keen to tackle foreign fields and set up a branch in London under the name “Baume Brothers”. This was just the start of the brand’s international expansion as they began to concur the British Empire, crossing: India, Africa, Australia, New Zealand, Singapore and Burma off of their list.

At the end of the 19th century, Baume and Mercier acquired a concrete international reputation which has made them one of the biggest watch brands in the world, still to this day.


Louis- Victor was a pioneer in the female watch industry and sensed women’s interest in the watchmaking sector. Convinced, he gifted his daughter Mélina a gold pocket-watch in 1869.

During this period of time, the company was going from strength to strength making chronographs and grades complications, particularly minute repeaters, calendars, and tourbillons.

Due to the modernisation of their collection, Baume & Mercier won ten Grand Prix awards and seven gold medals at exhibitions across the globe, in cities like: Paris, Melbourne, Zurich, Amsterdam, London, and Chicago.


And so it began, at the beginning of the 1920s in Genève, the company director William Baume joined forces with Paul Mercier and Baume & Mercier was formed.  in 1918. The firm had another boost in activity as they began to offer wristwatches that were remarkably balanced as well as special-shaped.


Throughout the 1950s and 60s, Baume & Mercier mixed classicism and modernity, reinventing the brand for the modern age. However, they didn’t move too far from their roots as they continue ti gain inspiration from the past in creating collections such as Capeland and Classima

Over this period the brand created some of their most renowned “Museum Collection” pieces which Repairs By Post can be sent, for vintage watch restoration.

  • 1940 – Column-Wheel Chronograph Watch
  • 1950 – Chronograph with Tachymeter and Telemeter Functions
  • 1960 – Classic Gold Watch with Restrained Design


After the 1970s, Baume & Mercier created creatively formed timepieces, including the Galaxie and Stardust models. Over 100 hundred years after their launch, the brand still enraptures the imagination which they began with.


In 1973, Baume & Mercier predicted the changes which the watch industry and society as a whole would go through.  The Riviera was one of the first ever steel sports watches and in 1988, the firm collaborated with the Richemont group to enrich the collection.


In 2013 the brand saw the launch of the 41 mm diameter, Clifton model which was inspired by a Baume & Mercier watch designs which dated back to the 1950s. This round cased wrist watch was born with thin, curved lugs and a traditional sun satin-finished silver-coloured dial with Arabic numerals.

This stunning design also has practical qualities as it is water-resistant to 50 meters, and driven by a mechanical self-winding calibre visible. Staying true to classic menswear watch design it is the owner of a charming black alligator strap